Conflict is inevitable in every workplace whether it be with a fellow co-worker, a supervisor, or even a client so tools for resolution are important. Conflict resolution is an informal or formal process that two or more parties use to find a peaceful solution while protecting the human rights of all parties. Negotiation, mediation, and diplomacy all use similar tactics to solve the same conflicts. Sometimes a supervisor or third party is needed to mediate, such as a human resources team if a resolution cannot be reached respectfully.